Privacy Policy – Becky Grace Therapy Becky Grace Therapy is committed to protecting your privacy and handling your personal data with care, respect, and transparency. This Privacy Policy explains how your information is collected, used, and stored when you visit this website, make an enquiry, or work with me therapeutically. Who I am Becky Grace Therapy is operated by Becky Grace Therapy Ltd. I am the data controller for the purposes of UK data protection law. If you have any questions about this policy or how your data is used, you can contact me at: hello@beckygracetherapy.co.uk() What information is collected Website use When you visit this website, limited technical information may be collected automatically, including: • IP address • Browser and device information • Pages visited and time spent on the site • This data is anonymised and used only to understand website performance and improve user experience. Contact and enquiry forms If you contact me via this website, I may collect: • Your name • Email address • Telephone number (if provided) • The reason for your enquiry Therapy clients If you become a client, additional personal and sensitive information will be collected as part of assessment and therapy. This is handled separately under your Therapy Agreement and in line with professional and legal obligations. How your information is used Your information is used only where there is a lawful basis to do so, including: • Responding to enquiries • Providing therapy or related services • Managing appointments, payments, and communication • Meeting legal, regulatory, and professional requirements • Improving services and website functionality I do not sell your data or share it with third parties for marketing purposes. Communication I may contact you by email, phone, or text in relation to: • Enquiries you have made • Appointments or services you have requested • Essential service-related updates You will only receive marketing or newsletter emails if you have explicitly opted in, and you can unsubscribe at any time. Data storage and security Your data is stored securely using GDPR-compliant systems. Access is restricted, and appropriate safeguards are in place to protect confidentiality and integrity. Clinical records are retained in line with professional guidance and legal requirements. Your rights Under UK GDPR, you have the right to: • Access the personal data I hold about you • Request correction or deletion of your data • Withdraw consent where applicable • Raise concerns about how your data is handled Requests can be made by emailing: hello@beckygracetherapy.co.uk() Cookies This website uses cookies to improve your experience and to understand how the site is being used. Cookies are small text files stored on your device when you visit a website. Some cookies are essential for the website to function properly, while others help improve performance and user experience. Types of cookies used on this website Essential cookies These cookies are necessary for the website to work correctly and cannot be switched off. They include security, page navigation, and form functionality. Analytics cookies These cookies help understand how visitors use the website (for example, which pages are visited most often). This information is anonymised and used only to improve the website. Examples may include Wix analytics or similar tools. Functional cookies These cookies may remember preferences such as cookie choices or basic site settings. No cookies are used to track you for advertising purposes or to build personal profiles. Managing your cookie preferences When you first visit this website, you will be given the option to accept or reject non-essential cookies. You can also manage or delete cookies through your browser settings at any time. Please note that disabling some cookies may affect how the website functions. Changes to this policy This Privacy Policy may be updated from time to time. The most recent version will always be available on this website.