What to Expect: Introduction Call vs. First In-Person Therapy Session (Young People and their Caregivers)

Starting therapy for your young person can feel daunting, so I want to help you understand what happens from the very first contact. Here’s what you can expect whether you choose the free 20-minute introduction call or book the first full 50-minute in-person session with me.

The Free 20-Minute Introduction Call

This short, no-pressure call is a chance for you (and your young person, if they wish) to:

• Ask questions about therapy and my approach

• Discuss what brought you here and your hopes for support

• See if I’m the right fit before committing to a full session

  
  

The First Full 50-Minute In-Person Session

This session is a key starting point. It serves as an introductory assessment, where I get to know your young person, understand their challenges, and explore what kind of support would be most helpful.

If your young person is under 18, we begin with a brief 5-minute meeting with you, the caregiver or parent responsible for payment or insurance. During this time, I will:

• Explain the attendance and cancellation policy:

  • A minimum of 48 hours’ notice is required for cancellations or rescheduling

  • Advance payment secures the booking

  • No refunds are given for missed sessions without proper notice

    
    

• Clarify confidentiality — I cannot share details of sessions unless there is a significant risk or safeguarding concern, which can be hard to understand, so I take time to explain this clearly

  
  

• Answer any practical questions you may have

  
  

After this, your young person will join me to discuss how they’re feeling and what they want to work on. If needed, I’ll also provide signposting to additional resources or services.

Why This Approach?

• It respects your young person’s privacy while keeping you informed and involved

• It sets clear expectations about attendance and payments

• It creates a safe, supportive foundation for therapy

  
  

Have Questions?

If you’re unsure whether to start with the introduction call or book the first full session, or if you want to discuss anything else, please get in touch. I’m here to support you and your family every step of the way.